Privacy at Concord Tree Co.

We don't gather much, so this page doesn't have far to go. Read it once and you'll know everything we hold.

What do we collect when you contact us?

The estimate form asks for your name, a phone number, your ZIP code, the kind of tree work you're after and whatever notes you choose to add. That's the whole list. If you phone instead, the system logs the number you dialed from, and the call itself may be recorded so the person ringing you back has the details right and can pick up where you left off.

Financial account numbers are something we never request. Please don't type them into the form, because there's no reason for us to have them.

What do we do with it?

One job only. Your details let us reply to the request, price the tree, put the work on the calendar and check in afterward about the job. To do that we might ring you, text you or send an email, always about the request you made. Nobody buys your information from us, and we don't pass along offers from other businesses.

Who can see your request?

The people here and whichever crew is assigned to your property. Behind them sit the ordinary providers any small business relies on: the phone platform, the scheduling tool and the company that hosts this site. Each handles only the slice of data its own service needs. If a court or a statute compels disclosure, we comply.

Does this site use cookies or analytics?

It uses a cookieless, privacy-minded traffic counter so we can see which pages people in Concord actually find useful. That counter doesn't follow you to other websites and it doesn't build an ad profile around you.

Can you ask us to stop, or to delete what we hold?

Yes to both, at any time. Tell us to stop calling and we stop. Ask what we have on file about your request and we'll tell you, then erase it if that's what you want. Send a note to hello@concordtreeco.com, or phone (980) 499-5298.

Will this page change?

It might. Whenever it does, the version posted here is the one in force.