Referral disclosure
How this website earns its keep, who actually climbs the tree, and what that means for the price you pay.
Last revised September 2026. Send questions to hello@concordtreeco.com.
Eleven short points, in plain words, about the way Concord Tree Co. runs and the way the people on your property get paid.
1. This is a marketing and booking website
Concord Tree Co., at concordtreeco.com, markets tree service to homeowners in Concord, the rest of Cabarrus County and the communities on the north side of the Charlotte metro. Dial the number on any page or submit the form, and the request lands with us first.
2. A machine answers, a person follows
At every hour, an automated assistant picks up and collects your details. After that, a real person follows up with you.
3. Independent contractors do the work
Whoever operates this website doesn't perform the tree work. Insured, independent tree contractors we partner with around Concord do. Which one gets your job turns on what kind of work it is, where the property sits and who has room on the schedule.
4. We may be paid when a referral becomes a job
If a request we pass along turns into work, the contractor may pay us a fee for the referral or for advertising. That arrangement is ours and the contractor's; it has no effect on the figure you're quoted.
5. We measure where inquiries come from
We track calls, track forms and run privacy-respecting analytics, which shows us the pages and the sources that bring in requests. Calls may be recorded, and you'll hear a notice saying so when the call begins. All of this is measurement; none of it touches your price. The privacy policy describes what's collected and who it's shared with.
6. You'll be told who is coming
Ask which contractor will do the work and we'll name them before anything is put on the calendar.
7. You pay what the signed estimate says
No matter what's arranged behind the curtain, the estimate the contractor writes and you sign is the number you pay. Nothing else.
8. Compare freely
Getting another opinion on a tree job is sensible. We won't talk you out of it.
9. Independent means independent
Each contractor is insured in their own name and sets their own warranty terms. Before signing, ask for a copy of their certificate of insurance, and go through the whole agreement.
10. Advertising and the services behind it
You may have found this site through a search result or a paid ad. Any outside service that runs or measures that advertising for us gets only the data it needs to do so.
11. Asking about a referral
Want to know who'd handle your job, whether a referral fee applies, or how you can contact the contractor yourself? Ask. We'd sooner answer now than leave you wondering afterward. Ring (980) 499-5298, or send a line to hello@concordtreeco.com, and you'll hear back from us.